Our Clientele
We deliver the various solutions and products to the following types of clients, among other categories of clients:
Why Choose Us
Delivering this exceptional customer service!
Customer Satisfaction
We listen to customer needs, set our performance standards higher, and then deliver beyond clients’ expectations.
Integrity
We are honest in all our dealings with clients and deliver authentic products and solutions as per our brand promise.
Innovation
As experts in the digital printing and general ICT world, we are always at the cutting edge of technology, and we advise our clients on the latest, effective and pocket-friendly solutions in the market.
Our Return Policy
Fostering trust!
- Proof of purchase -the document handed over to you together with the product on delivery.
- Valid return reason – in case of toners, come with the printout or manufacturers test page.
For any return request please contact our customer service call centre at 0710920073
- We will perform a careful quality check.
- If the claims valid we will refund you or replace the product.
- The process may take up to 7 days from when your return request was submitted.
- If the claim is invalid the item will be sent back to you.
- We keep track of all returns request and use the data to improve our product quality & services.
- All items sold on we big clean print under certain conditions can be returned within a period of 14 days from the delivery date.
- After this period we do not accept returns.
- You will have to return your product, within the 14 days after the delivery and place a new order when it becomes available again.
- For any inquiry contact our customer services.
- On receiving something you did not order.
- On delivery, kindly ensure to verify that the item delivered is in good condition and reject if it does not match your order. In case you accept it on delivery, you can still return it within 14 days (in the condition you found it)
- What if I have a missing item in my package?
- We will only be liable if the missing item is reported on the spot.
- Please ensure to counter check during pickup.
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